I used HostGator when creating my first blog a year ago, and it made the process simple and fast. No problem ever with gaining access to the site, never out of service. An chat support person recently walked me through logging into the cPanel for the first time, and I love all the detailed traffic metrics it provides. Getting a freelance IT person for website help in NYC costs $50 to $175 an hour, so I really appreciated that Host Gator offered that chat support free of charge. The yearly membership fee did double once the second year began but, hey, Host Gator has to make money somehow. And to be fair to other web hosting services, I have nothing to compare HostGator with either favorably or unfavorably because it’s the only one I’ve tried.
BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store.
The last 2 years of tracking GoDaddy shared hosting has shown us an uptime of 99.97% and page speed around 554 ms which shows us that GoDaddy is a reliable provider. GoDaddy is an excellent solution for building custom websites as it comes with a simple drag-and-drop website builder (GoCentral) designed for beginners. It also features developer-friendly tools like MySQL, cPanel, CloudLinux, Python, and multiple versions of PHP.
I signed up after reading this review. I decided on the Cloud package which would have suited my needs. After paying my money and receiving my welcome emails I thought everything was smooth and quick. I then received an email asking me for proof of my identity. I sent over a scanned copy of my passport thinking that the verification process would be quick. This is where I was sadly wrong. After waiting for over 8 hours I contacted the live support that they claim here is great. The live support were unable to help me, they said the verification team are only able to access that information and only they could approve my account. They had no problem taking my money and passport photo though. After waiting for over 24 hours and not being able to crack on with my new website I decided to go elsewhere. I asked Live Support for a refund and for them to close my account and they told me it will take 7-10 days to process and that I need to respond once again to the open ticket that originally requested my ID, the very same one that is still unanswered! This company is awful, read up on other review websites that are in no way affiliated with HostGator for some real and genuine user reviews.
Whatever the case, this won’t reflect well on your website or business. If you’re a professional or hobbyist, consider this scenario: your business/blog is mentioned on the radio, TV, or in an article on a highly trafficked site. Suddenly you have 60,000 web visitors . . . and it’s gone. Your site crashes under the stampede. Poof! There goes all that free publicity.
I have been a customer at HostGator for 3 years, both in domain and hosting. I had a .com domain for 2 years, and it expired/lost it, and made a .net domain (with HostGator, again) and transferred my site to that. Within a week of transferring files e.t.c. the site was up and running smoothly. I run my site passively as it doesn’t require maintenance and I am busy in school to keep it updated, but it serves as a platform for prospect graduate students to enhance their standardized test taking abilities. After 6 months I check up on my website, only to be greeted with a big fat red “This domain is suspended” and a paragraph under it about failure to verify the email address. For 6 months, I was paying hosting and domain for NOTHING, for HostGator to publish that page as if I violated a terms and conditions or the law. I had never received an email from HostGator. I spent an hour with online support as they tried to figure out the email situation and finally I received an actual email. The resolution was that, finally receiving an email and being told to wait another 2 days for the site to go back live. I paid for an annual hosting and domain, only to utilize half of it while HostGator shut down my site because I did not verify my email. The same email I had used prior with my .com domain and hosting for 2 years. As soon as my plan ends, I will be migrating to a hosting company that are not thieves, regardless if the price is extra. Avoid this company.
On the topic of dedicated hosting, many web hosting services also offer managed hosting. This type of hosting sees the web host act as your IT department, handling a server's maintenance and upkeep. This hosting option is something that you'd typically find with dedicated servers, so it's a business-centric addition. Naturally, it adds a few bucks to the hosting cost, but nothing that should break the bank if you have the resources for a dedicated server.